Network Systems Engineer - i-Tech Support Orlando & Tampa Florida

The position of Systems Engineer is a key functional role within the Technical Support Group. System Engineers are responsible for implementing solutions for clients, supporting existing technologies, assisting in the planning and engineering process and providing clients with consistent, reliable and professional technical support. The position is designed for a high aptitude, mid-level, systems engineer willing to learn and grow in a cool high-tech environment. Our fast paced service environment supports growing mid-sized businesses across the Southeast United States. Successful candidates must have demonstrated skills as a problem solver/master troubleshooter as well as being resourceful to find answers to client problems. Our top priority is client satisfaction! Professionalism, customer focus, efficiency, creativity and common sense are crucial personality traits. This individual works under the immediate supervision of the Vice President of Operations.

The position of Systems Engineer is an experienced professional with the following responsibilities:

- Proficient in all aspects of systems engineering: design, implementation, monitoring and troubleshooting
- Candidate must have strong experience with the installation, migration, configuration and support of Microsoft Windows 2000/2003 Servers, Exchange 2000/2003 Servers, SQL Servers, and other BackOffice server technologies
- Installation, integration and support of server-level hardware technologies including: RAID; SCSI technologies; tape backup/disaster recovery systems; external data storage arrays; fault tolerance; networking and communications; and performance optimization
- A thorough understanding of Active Directory design, deployment and management is critical, in both a single domain and multiple domain model
- Ability to configure, troubleshoot and support core Windows 2000/2003 server components of IIS, DHCP, DNS, group policies, scripting, and security
- Experience with networking in LAN/WAN environments a strong plus
- Wireless experience a plus
- Experience writing as-built documentation and preparing Visio diagrams
- Understanding and experience in Microsoft clustering and load balancing technologies
- A thorough understanding and experience in Microsoft Terminal Services deployment, configuration and administration
- Experience installing, migrating and supporting Citrix Metaframe XP and Presentation Server application server environments, including: application publishing, security, load balancing, server optimization, printing, remote performance, web access, and SSL encryption is a strong plus
- Complete installation, configuration and support of the PC platform, including support for PC hardware, operating system software (Windows XP/Vista) and peripherals
- Installation and support of local area networking equipment (hubs, switches and NICs) and Category 5e network cabling

- Strong analysis and organizational skills are imperative with demonstrated capability for problem isolation and resolution
- Excellent troubleshooting and analytical skills
- Must be able to effectively handle multiple projects simultaneously and properly prioritize client issues and needs
- Professionalism, attention to detail and a positive, customer-focused attitude are imperative
- Excellent verbal and written communications skills
- Must be willing to work in a strong team environment
- Must be able to complete work within specified deadlines

We desire high performance individuals and are willing to pay for that performance. We offer an outstanding compensation package including a competitive, performance-based salary and compensation plan, 401(k) retirement with company matching benefit, a full-service cafeteria-style benefit package, which includes: HMO/PPO health insurance, HMO/PPO dental insurance, life insurance, short term and long term disability and more. Team members benefit from a flexible vacation/personal time bank, retirement savings plans w/ matching contributions, a fun, supportive work environment and lots of creative perks!

Come join a professional, fast-growing technology firm that has a strong set of core values, a long-term dedication to its clients and its employees and a fun, team-centric work environment.

i-Tech is a unique team of business and technology professionals who are OBSESSED with excellent service, honesty, ethics and quality.

We work with mid-sized organizations as a true technology PARTNER. Our combination of business expertise (our principals are accountants), extreme professionalism and a broad, but deep technical knowledge base allows us to focus on business RESULTS through technology.

With offices in Orlando and Tampa, we are positioned as the one of the only truly regional technology services firms able to support the Southeastern United States.

i-Tech is an A+ Certified technical organization. We are a Microsoft Certified Partner, and a Cisco Premier Partner specializing in Advanced Unified Communications, with over 100 years of combined experience on our staff. We possess the skills sets, experience and industry partnerships to be a true Total Technology Support partner to our clients.

Our full suite of products and services includes: Managed Services, Help Desk, Technology Planning, LAN/WAN Design and Deployment, Cisco Unified Communications Solutions / IP Telephony, Cisco Routing and Switching, Cisco Security, Wireless, Citrix and Microsoft Terminal Server Thin-Client Computing, Microsoft BackOffice Server Solutions, Security and Disaster Planning, Storage Area Networking, PC and Network Support, Internet/VPN Technologies, Certified Network Cabling, Proactive Support, 24X7 Monitoring and Value-Added Training.