Unlimited

Remote and Onsite IT Support

TTS Premier

Leverage our team of architects, engineers and specialists as your complete IT department.

Gain the competitive edge with our Total Technology Support – TTSPremier. Gain the extra IT support and service you need to help keep your company’s network running smoothly, efficiently, and safely. Now, your employees can be more productive by offloading day-to-day IT tasks and focusing on more strategic projects.

Our managed services offering is a comprehensive solution, which means we are continuously monitoring the health of your infrastructure and managing growth by providing an alternative to the conventional time-consuming, expensive break/fix approach to network computer support.

We understand you require a solution that not only meets your immediate needs, but also ensures your long-term success. By outsourcing a portion – or all – of your IT needs through our TTS – Blue managed services plan, we can provide your organization several direct and indirect benefits to your business. Our managed services offering is a comprehensive solution, which means we are continuously monitoring the health of your infrastructure and managing growth by providing an alternative to the conventional time-consuming, expensive break/fix approach to network computer support.

Focus on your business

Organizations who maintain their own computers, servers, and software to only find maintaining a stable technology infrastructure cancels out any benefit. The Blue plan is designed to manage complete technology for your business, at a fraction of the cost.

Unlimited Remote and Onsite Support

We manage daily tasks on your behalf, including checking anti-virus signatures, scanning, removing spyware, updating critical security patches and cleaning temporary files.

Whitelisted patches are deployed regularly to the client site after pre-testing in our secure network environment.

We are certified in all aspects of network infrastructure solutions including Cisco, EATON, Microsoft, NetApp, and VMware

Regular Consultations

A Periodic Business Review (PBR) audits all alerts and reports with the client to cover areas of cost savings, increased performance, security vulnerabilities, and the overall health of your network.

Regular Preventative Maintenance

Check data backup logs and perform test file restores / 100%
Review server event logs and remedy / 100%
Verify and apply patches and firmware updates / 100%
Verify antivirus signature file update and frequency for all servers / 100%
Review server resources – Storage / Memory / Processor / 100%
Monthly Security Patch Maintenance / 100%

24/7/365

Proactive Monitoring

exclusively from i-Tech Support

Proactive monitoring and alerting identifies, tracks, and reports issues affecting the security, performance, and reliability of your technology

Predictable

Fixed Monthly Investment

monitor cash flow

A predictable, monthly fee that covers all your IT maintenance, desktop support, on-site support, monitoring, and alerting needs

Reliable Service

Across Central Florida

Deployed from HQ

IT issues, network services monitoring and alerting are quickly resolved to reduce downtime.

Schedule A Consultation

Request a free onsite consultation to discuss your goals and outline a solution to address current challenges.

Our Clients