With the advent of the managed services model, that job just became
easier — but it also demanded a huge investment from the solution provider. The company adopted an on-premise remote monitoring and
management (RMM) solution to service its customers remotely but
soon realized that its infrastructure wouldn’t accommodate the growth it was experiencing. “Having all our client’s monitoring data come into our site on five-minute intervals was very taxing on our internet connection and expensive,” said Stockman. “We had to have a dedicated internet connection for the portal and spend precious resources managing the information load.” Click the link below to read more...
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