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Would you like to access the knowledge base of a team that works with
new IT products every day? We give you access to network expertise from technical professionals Our staff is expert in implementing business networks. We are certified in all aspects of network infrastructure solutions, including: Microsoft Infrastructure Solutions Exchange 2003, 2007 Microsoft Server 2003, 2008 Microsoft Small Business Server Network Design and Implementation Cisco IP Communications (VOIP) Cisco Advanced Security Unlike some traditional computer consultants, all of our network projects come with complete documentation as well as administrative training so our clients can take over administrative support from day 1 of any deployment. For many of our clients, we act as an extension of their in-house network services department. Many IT Managers have come to regard i-Tech as an active partner in the design, deployment and maintenance of their systems, working side-by-side with their firm's IT employees. The Total Technology Services Gold Plani-Tech's Managed Services Portal provides our clients:
i-Tech's TTS Services Gold - Ongoing Professional Services With our ongoing TTS plans, we schedule regular on-site, Professional Services calls. To get started, you are partnered with a Customer Satisfaction Team that learns your business requirements and your network. They help you schedule a plan where your certified i-Tech network technician comes to your place of business to review all of the key network functions and updates required to keep your network working the way is supposed to. Your Customer Satisfaction Team will work with you to design a plan to provide you with the best plan for reactive and planned installation and support services for a reasonable, recurring monthly charge. TTS allows you to manage your technology support costs in a way that is both easy to understand and easy to budget.
TTS Online Backup Services: Internet Vaulting is an alternative to traditional backup methods that augments or replaces conventional tape based systems with a fully automated and secure off-site solution. It also offers a sound basis for business continuity planning - whatever happens, your data is safe. Internet Vaulting is a cost effective solution with minimum capital outlay and an all-inclusive monthly service charge. TTS Internet Mail Security: SecureMail prevents spam, phishing scams, viruses and other internet pollution from impacting your email operations. The service employs over 60 types of filtering techniques. In addition to sophisticated Spam identification, SecureMail employs multiple anti-virus engines as well as proprietary detection systems that rid incoming email of worms, viruses, phishing attempts and other protocol-based vulnerabilities. 7 x 24 Help Desk Support: i-Tech's Help Desk is committed to providing 24/7/365 end-user support with the philosophy that predictable, repeatable workflow processes will lead to a distinct improvement in customer satisfaction levels. The analysts will greet every caller quickly and professionally and they will possess the appropriate customer service skills to make the end-user feel comfortable throughout the call. Our TTS Gold Guarantee - If you're not happy with our service, you don't have to pay us. Just tell us your concerns and charges for any work that you are not satisfied with will be refunded. Contact us for more information. |
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Map | Blog | Home Florida Cisco Network Support: Cisco Voip | Network Security | Network Design | Managed Services Florida Orlando Headquarters: 151 Southhall Lane, Suite 250, Maitland, FL 32751 Phone: (407) 265-2000 Tampa: 12729 Race Track Road, Tampa, FL 33626 Phone: (813) 854-3388 Copyright © 2008 i-Tech Support Inc. All rights reserved. Custom Web Development by Sales & Marketing Technologies.
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