Today's corporate enterprise relies heavily on the voice and data components of their infrastructure. The constantly changing and increasingly complex voice and data industries offer a multitude of solutions, yet only a precisely selected and installed components allow these systems to achieve complete functionality. Through a carefully constructed sequence of design phases, i-Tech's experienced consultants develop systems in Central Florida and throughout Southeastern U.S. that provide the necessary power, features, and stability at a price that is within your budget.

Design Methodology

i-Tech views careful design as crucial to the realization of an effective network. Systems designed by i-Tech run smoothly and efficiently because our staff takes a proactive approach to problem solving and preventing costly down time. We focus on finding the most effective ways to apply technology toward solving your business needs.

Because of our experience and comfort in both the voice and data worlds, our consultants are able to work with vendors throughout the telecommunications and information technology fields. Each computer consultant on our staff is trained to help you integrate the overlapping product lines from the converging voice and data industries. This allows i-Tech to provide you with the best overall solution for your organization.

Technology Assessment

The development of a customized technology plan will help to identify, justify and document ways to improve your business through technology. Analyzing your business processes and goals, understanding the technologies available to your business and aligning them with your processes allows you to increase revenues and decrease costs.

Our technology assessment services begin with a thorough review of departmental goals pertaining to technology needs. Based upon our findings we prepare a report summarizing technology objectives of the organization. During the technology evaluation phase we inspect your existing voice and data equipment, the network configuration, and the voice and data connectivity services being provided by long distance and Internet carriers.

Through our investigation, we determine to what degree the existing system can meet corporate standards and goals and where new or upgraded equipment would better serve your company.

Technology Selection

We commit to providing this analysis and consulting service at a significant discount from a traditional consultant. We have a vested interest in making recommendations that make sense for your business and are cost/benefit justified.

We will provide you with a custom-prepared technology plan and audit report that (at a minimum) contains the following information:

I. Current Business Needs Analysis - A summary of the technical and business needs that have been communicated to us by your management team and employees or that we have identified through our due diligence process.

II. Current Infrastructure Summary - This provides a baseline summary of your current technology investment including its current configuration and capacities.

III. Short-Term Systems Analysis - An identification of immediate issues/concerns based upon your current infrastructure.

IV. Technology Summary - A summary of our recommendations and a timeline for implementation to address the critical and marginal short-term issues identified, taking into account your long-term goals and the need to maximize your return on investment.

V. Technology Budget - A detailed business case justification of each recommendation identified in section IV.

Technology Support

The strongest system can not be effective without an internal staff dedicated to the support and maintenance of the system under the direction of management. Through a series of interviews with key personnel from both management and technical staff we develop a high-level understanding of your current technology needs and how your technical and non-technical staff interacts with each other and with the technology components. We are able to make recommendations for policy and procedure changes to optimize the use of both the telecommunications system and the Information Technology staff. This evaluation helps us determine the most cost-effective way to utilize internal staff and our computer consulting services throughout the life of your computer system and computer network.