The following article discusses six things every professional Managed IT Provider (MSP) offers their clients

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– Six Things every professional Managed IT Provider gives their clients

by Daniel Stockman



Several business owners are now realizing just how important it is for their business to hire a managed IT service provider. Every business has their own IT needs and goals, which can be better understood and met with managed IT support.

And with so many IT companies willing to provide you with IT support and services it can be a little confusing for business owners to select the one which is right for them. While you may have certain specific IT related issues in mind which may dictate your choice of Managed IT support provider, essentially you should look for the following 6 things to be present in their services, no matter what. They are as follows:


1: Remote Support:

Your IT support and services provider must offer remote support. If something goes wrong with your computer, the technician should be able to access it and sort it out, no matter where your computer may be located. This is only possible when through remote support.

2: Onsite Support:

Opposite to remote support is the onsite support IT service. Your IT service and support provider should be able to physically be present if something goes wrong with your computer. After all, what better way to solve an issue than to physically be present when it happens?

3: Cybersecurity Services:

The protections and security of your networks, data, computers etc is also an important deal. Your IT service provider must provide you with the required cybersecurity services which prevent your computers and networks from being attacked via unauthorized access.

4: Cloud Services:

Cloud services are extremely beneficial as they allow you to access your apps and data in an effortless manner. Ease of use, accessibility, added security and cost effective are some of the benefits why we recommend cloud computing to be a part of your business IT plan. And if you do go for cloud computing, any related issues that may result at any time should also be sorted out by your IT support and service provider. 

5: Advanced Technology:

It is highly important that you settle for that IT support and service provider who knows their way around advanced technology like for example, they should be able to provide you with all the updates of the apps you use, the software that you use etc. Any upgrades for the network itself that may be needed in order to provide you a better user experience should also be suggested by the providers.

6: Network Assessments:

The IT support provider that you wish to select should also be more than capable of doing the right network assessments for your network. Only after having assessed your network would they be able to provide you with the kind of services and support which they think would be most suitable for your business.


Share your experience! Does your managed IT provider offer all of these services?


i-Tech Support, Inc. – The Technology to Achieve More

Established in 1999, i-Tech Support, Inc. offers world-class technology support to help businesses achieve more. With divisions dedicated to managed IT support, advanced technology, cybersecurity, cloud services, network assessments, software and consulting, our full service capabilities enable us to be a versatile technology partner for IT departments and businesses in Florida. We support you with the technology to achieve more.

Does your business need IT support? Contact i-Tech Support:

i-Tech Support, Inc.: D: 407-265-2000  |  W:  |  E:

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