End User Security Training
Proudly serving St. Petersburg since 2000
i-Tech Support is your trusted local end user & employee cyber security awareness training provider in the St. Petersburg, FL area. We will train your employees & end users on all cyber security best practices including awareness about potential phishing schemes and how to avoid letting cyber criminals into your systems. Contact us today.
Proper user training improves security
According to Gartner, the worldwide information security market is forecast to reach $170.4 billion in 2022. Most cyber security spending is focused on five key areas:
- Security services
- Infrastructure protection
- Network security equipment
- Identity access management
- Consumer security software
Companies cannot work without these practices and investments. However, those investments could become useless if employees are not helping to keep your company safe. According to Cybint, 95% of cyber security breaches are caused by human error. Of course, there are hackers who have the technical knowledge to bypass your network security. They are not as common as you may think though. In fact, one of the easiest ways to access your system is through social engineering. Social engineering takes advantage of the human element in your business. It leverages emotion and a lack of knowledge to get into your network.
Social engineering takes the form of emails or text messages with bad links. It may also appear as phone calls with scammers trying to convince the end user to reveal private data. So, while you may have the latest technology with the right settings, if your team does not know how to identify a phishing attack, a hacker can walk right in and put their malware on your computers.
Cyber security teams must stay alert and protected 100% of the time, but attackers only have to find a way in once. So, what is the missing piece? Proper end user security awareness training. And i-Tech Support can help you identify the right training procedures and create protocols to best shield your business from threats.
Strengthen the weakest link
Spending a large amount of money on a vault to keep your money safe will have little effect if someone provides a thief the key to get in. The same idea is true of cyber security.
If an employee downloads a malware program onto your system simply by clicking on an innocent-looking, but bad link or document, an attacker can sneak right in. Hackers spend a lot of time studying you and your business. So, they know exactly who to target and how to get their attention. A simple email with a touching story or tempting offer with a link to get a fake prize could cause real harm to your business.
But you can turn the weakest link in the chain (the human element) into a strong tool in your defense system. We can help you teach your employees about what to look for in a suspicious email. We can also help you set a security policy against opening emails from unknown senders.
These simple steps can stop many attacks. In fact, recent reports indicate that companies that have a security awareness program are up to 10 times more secure than those without one.
Why you need to prioritize cyber security
End user security awareness training can protect your company from data breaches, but privacy and security are not the only things at stake. According to CNBC, 43% of cyberattacks are aimed at small businesses. This ends up costing an average of $200,000 per incident. Also, only three out of 10 employees got annual cyber security awareness training in 2019. This could be why attacks against small- to medium-sized businesses are so successful.
Further, it is important to note that you could endure more consequences after the attack. You may face fines, loss of trust by customers or investors, and more.