Managed IT Service, IT Support and IT Services for business in Orlando, Maitland and Winter Park
Our full-service managed IT firm is led by a team of highly trained, certified technology experts in Managed IT Service, IT Support and IT Services. We offer Remote Managed IT Service, Remote and Onsite Managed IT Support, Project-Based Technology Support, Advanced Technology Services, Professional Services, Cyber Security, Phone Systems, and Collaboration Services, Cloud Migration, Virtualization, and Data Center Services, Backup and Data Recovery Services, Network Assessments, Network Upgrades, Software Integration, and Technology Consulting Services. Established in 1999, i-Tech Support, Inc. offers world-class technology solutions to help businesses achieve more. The firm is committed to helping businesses achieve more of their financial goals in less time by providing the technology, expertise, and solutions to solve IT challenges, innovate competitively and build new pathways to success.
Managed IT Services
Our managed IT services plan, SupportONE, is a comprehensive, fixed-cost solution, offering continuous monitoring of the health of your network and supporting growth by providing an alternative to the conventional time-consuming, expensive break/fix approach to network computer support. SupportONE includes unlimited remote and onsite support, cybersecurity protection through and Backup/Disaster Recovery (BDR) as standard.
Managed IT Support
Remote and Onsite Technology Support with SLA
Full Service Remote Managed IT Support
Blocks of Service
Professional Services for Network Support
Advanced Technology Services
Our professional services department offers seamless implementation of advanced technology solutions. We offer high-quality business solutions and products, delivered and maintained by a team of certified experts, and differentiated by experience and technical expertise.
On-Premise Phone and Hosted Voice, Video and Web Conferencing Systems
Backup and Disaster Recovery
Near Real-Time Backups, Failover Technology
Complete Cloud Migration and Management
Data Center and Virtualization
Server, Storage, Networking and Infrastructure
Enterprise Network Upgrades
Storage (SAN), Power (UPS) and Wireless Systems
Network design, upgrade implementation and security
Cyber Security Services
Our solutions uncover network vulnerabilities, monitor threats, stop attacks and reduce the liability and financial impact of a cyber-attack. Our cybersecurity team provides education and preventative measures to improve network security and implement best security practices.
Risk Analysis, Defense-In-Depth Strategy, Security Policy, Security Awareness Training
CyberSecure Managed Security
Detect, stop and respond to network threats
Network Planning, Design & Construction
Firewall Implementation, IPS/IDS, Secure Wireless, Endpoint protection, BYOD NAC
Advanced Endpoint Protection
Antivirus, Anti-Malware, Content Filtering, eMail Security
Penetration Testing, Security Audits and Vulnerability Scans
Software Professional Services
Our Software Consultants are MBA’s, CPA’s, and Business Executives who have many years of experience in working with clients. We help you evaluate your current software solutions to determine if they are meeting your business requirements and implement appropriate software solutions.
Acumatica Cloud-based ERP Software
Microsoft Office 365
Licensing for applications, Deployment and Support
Deployment and Team Training
We help you align complete IT requirements with your company vision, goals and objectives. Our technology experts also quantify the total annual investment in your organization’s IT spending and recommend alternatives to lower total cost of ownership.
Increase Hardware, Software and Network Performance
Telecom Expense Mangement
Experience SupportONE - Managed IT Services
SupportONE is the best Managed IT Service and Technology Support Solution for business and technology departments with limited resources. SupportONE combines the latest technology advancements, with the skills and expertise of a team of certified experts and years of experience, to deliver support that is affordable, scalable and effective. Designed to provide cost-effective managed IT services and managed IT support to both businesses, and technology departments with overwhelming workloads, SupportONE delivers the managed IT support to help you succeed inside your budget, and the flexibility to evolve managed IT service support as needs change.
Managed IT Services for Business
SupportONESoloSupportONE provides the complete technology support your business needs to grow. An effective alternative to the conventional time-consuming and expensive break/fix approach to network computer support, SupportONEAlign aligns seamlessly with your needs to provide the full spectrum support to maintain highly productive operations, stay focused on business growth and gain a competitive edge faster.
Managed IT Services for IT Departments
The answer to the challenge of increased technology workloads against shrinking resources. SupportONEAlign works with your team to deliver professional Tier 2 support they can rely on. Ideal for technology teams who need to fill in expertise gaps in their IT department and balance heavy workloads where staff and budgets are limited, SupportONEAlign effectively helps your technology department meet its requirements, resolve problems faster and deliver excellence.
Our Managed IT and Professional Services help you achieve more
Our team of solutions architects, network engineers and network security specialists combine managed IT, professional services and CyberSecurity technology expertise into the creation of solutions designed for specific needs.
We are one of a select group CISCO certified partners in Florida, which enables us to give you better pricing and more financing options on CISCO technology solutions.
We are committed to quality. Our partnership with leading technology brands such as CISCO, Acumatica, Microsoft, vmWare, EATON, NetApp, vmWare, Datto and Aruba allows us to incorporate the highest level of infrastructure and software into our solutions.
Our solutions team continually craft and currently support some of the largest organizations in Central Florida within every major industry, including healthcare, legal, financial, construction, education and business services
Our local offices in Central Florida make it easy for our team to give you fast, reliable support when you need it.
Our solutions help clients take advantage of a wider range of technology for their office. Engaging with i-Tech Support means you engage with our entire technology team, including solutions architects, network engineers and cybersecurity specialists and dedicated helpdesk. Altogether, we help clients maximize their technology resources by leveraging our combined expertise into solutions built around their unique needs.
i-Tech was so thorough and everything was documented to the last detail...I feel like I didn't pay you enough money for the work!
Martin Olivo // Hubbard Construction
There’s security and comfort in knowing i-Tech is there. The i-Tech team knows what they’re doing. They make sure all their staff is on par with our technician! We love having their service!
– Liz Kleppin // Park Maitland School
We have been working with Mike Augello and i-Tech for many years. i-Tech has consistently delivered technical, infrastructure and software solutions that supported our growth and evolution to meet the demands of a highly fluid market environment.” DDP Medical Supply is a national distributor of medical supplies, services, and pharmaceutical products.
Joe DiFabio, CEO // DDP Medical Supply
I want to highlight and thank our wonderful experts from iTech, who patiently sat with and personally encouraged every staff member they met with about Google! Their team was here late, returning to staff members they had previously met with earlier in the day to follow up on issues and leave no question unheard. They truly put so many staff members at peace, calmed their fears, and allowed them to feel confident moving forward! They have devoted countless hours to our successful launch of GAFE and I could not be more thankful to be collaborating with them. We have simply the best group of guys working on our behalf! I am so pumped to put these Google tools in the hands of our teachers and student learners, thanks to i-Tech Support!
– Mrs. Evelyn McCulloch // Park Maitland School
i-Tech offers tremendous flexibility and a good culture fit to our organization. In i-Tech, we see a strategic partner that is ready to go that extra mile.
Steve Hammond // Charlan Brock & Associates
Certified in all the leading technology brands
Managed IT Resources
Why your business needs dedicated managed IT support
The IT support function is perhaps the most important of all in facilitating lower costs and greater innovation through which you can secure a long-term competitive advantage and accelerate your business growth to market leadership. However, due to the development and evolution of IT, particularly cybersecurity and cloud services, it is always incumbent that you have access to a dedicated IT staff. In this regard, it is essential to understand some of these benefits instead of assigning your non-IT staff to handle complex IT activities. [Read More]
Why Invest In Managed IT Support For Business
Managed IT support services have become very popular over recent years. In a managed IT support model, firms outsource some or all of their IT support needs to the third party, through which it gains access to their expertise and relieves the burden associated with managing an under-efficient IT resource. Managed IT support services have enormous benefits for firms wishing to catapult their business to new heights.. [Read More]
How to get the most from your Managed IT Investment
Several business owners are now realizing just how important it is for their business to hire a managed IT service provider. Every business has their own IT needs and goals, which can be better understood and met with managed IT support. And with so many IT companies willing to provide you with IT support and services it can be a little confusing for business owners to select the one which is right for them. While you may have certain specific IT related issues in mind which may dictate your choice of managed IT support provider, essentially you should look for the following 6 things to be present in their services, no matter what. [Read More]
What is Hybrid IT Support?
Hybrid IT Support means both a managed IT service provider and an internal IT department support the business. Some tasks are delegated and others are managed in-house. [Read More]
Should you outsource IT support?
Outsourcing IT involves partnering with a managed IT service provider (MSP) to fill various IT needs which are not currently being met internally.. [Read More]
Managed IT Service Provider or Independent IT Contractor
Many business owners do not see the difference between a Managed Service Provider or Independent IT Contractor. This can result in costly mistakes in the long run. [Read More]
Cost reduction is the first benefit of outsourcing that traditionally springs to mind. Indeed, outsourcing transfers the cost burden associated with hiring, training, and equipping internal IT staff to the Managed IT Service provider…
Experienced in all major industries
Successful Managed IT Services, Advanced Technology Service s and Cyber Security projects in Orlando, FL and Central Florida
Holiday Builders, Orlando FL - Advanced Technology Services
Based in Orlando Florida, Holiday Builders IT department received a mandate to add voice and text communication to iPad and iPhones in the organization. The client also expressed concerns with voice quality issues when calling between sites. This client has multiple offices connected with private MPLS uplinks and Internet-based VPNs. Additionally, the client was interested in moving their existing VoIP system to a more current version. i-Tech Support’s managed IT services team coordinated with our talented voice engineers to deploy this project within the client’s budget. There is no substitute for the expertise that comes from experience. The i-Tech Support has the knowledge and expertise necessary to design, implement and maintain solutions and is proud to recommend Cisco voice solutions to its clients. [Read More]
iStorage, Orlando FL - Advanced Technology and Managed IT Services
iStorage selected i-Tech Support as their technology partner. The local total technology support firm, based in Central Florida, had the right combination of expertise and experience to not only advise iStorage but also handle the deployment of their advanced technology center. i-Tech also provided managed IT services for the organization under their popular SupportONEAlign plan. The Managed IT Services plan offers unlimited remote and onsite technical support to businesses. The plan includes onsite visits, 24/7 helpdesk support, and remote management for their server and desktop infrastructure. The partnership with i-Tech support allows iStorage to better align their technology with their goals. It’s a smart investment, that will go a long way to keep iStorage moving forward. [Read More]
Murphy and Berglund, Orlando FL - Cloud Services
This Central Florida based company needed more robust functionality from their cloud system. The managed IT services experts at i-Tech Support recommended moving their equipment into our public cloud. This would provide them with 24/7 monitoring and a dedicated environment on which to run the business. This service-based model provides reliability at a low monthly cost. Regular updates are performed and our highly skilled personnel maintain the system. We also recommended upgrading the existing Internet connection at the main offices to provide better performance for these cloud-based services. By leveraging i-Tech Support’s Cloud Services platform this client was able to provide reliable and accurate services to their clients. This platform is built on Cisco’s UCS platform using storage solutions from NetApp. i-Tech Support’s cloud solution provides a strong foundation to support business intelligence needs and brings value to the marketplace.