Chief Executive Officer
Michael Augello is the Chief Executive Officer of i-Tech Support. A widely respected entrepreneur, chief executive officer and business advisor, Michael has over 40 years of experience working with mid-market to enterprise-level organizations. He is certified as an Acumatica Software Sales and Business Consultant. He adds a wealth of experience and business insight to organizations through his collective expertise, including his ERP Software and Consulting Professional status.
Over his career, Michael has held the positions of CFO, COO and CEO for several manufacturing, distribution and service businesses in the United States. In his previous venture, Michael was an ERP Software Executive and Executive Vice President for an award-winning team. The team was named “Sage Software Partner of the Year” each year that he served.
After selling his business to a publicly traded company in the late 90s, Mike acquired a small software firm and shifted his focus towards helping small and midsized businesses apply technology to grow their organization. Through a series of acquisitions and mergers, his firm became renowned as a major software reseller in the United States, serving over 3,000 clients.
In 2015, Michael expanded the offerings of i-Tech Support to provide software and consulting services. These offerings include Business Process Reviews, evaluation of Current Software Solutions & Gap Analysis with Current Business Requirements, preparation of Software Requirements Documents, and Assistance with RFP Development. Additionally, i-Tech is a Gold Certified partner for the Acumatica cloud-based ERP solution.
the President, Chief Operating Officer
Daniel Stockman is the President, Chief Operating Officer, and founder at i-Tech Support, Inc. Dan brings over twenty-five years of experience in the areas of technology consulting, accounting, financial management, education, and telecommunications to i-Tech. Dan actively helps organizations leverage technology to optimize expenditures and protect their business investments. He helps organizations make smarter technology decisions to achieve long-term success. He is passionate about all areas of technology and how it relates to businesses and organizations of all types and sizes.
Born in Chicago, Illinois Dan relocated with his family to Florida in the 1980s. He is a proud 1989 graduate of Clearwater Central Catholic High School and then later graduated in 1995 from the University of Florida with a Bachelor of Science in Accounting and a Master of Accounting degree. His career started as a management associate at Sprint/United Telephone of Florida and later moved to The Walt Disney Company to assist with the opening of Animal Kingdom as a senior systems financial analyst.
Dan left Disney to launch i-Tech in 1999 with the sole goal of helping small and mid-sized businesses achieve more through technology advancements. He also served as an adjunct professor at Valencia College for over 10 years teaching managerial and financial accounting on nights and weekends.
Dan served on the Board of Directors for Family Services of Metro Orlando for over 5 years where he helped empower the Central Florida community to create possibilities for children and families in need. Dan remains very passionate about our community and has served as a leader of the Central Florida Basket Brigade each November to help serve needy families throughout Central Florida. Dan and members of the i-Tech team continue to serve our local community through varying outreach and volunteer efforts.
Dan has performed numerous public speaking events with the most recent being on an educational leadership Google G Suite Panel at the annual FCIS Convention where he discussed the “collaborative and intersecting work of IT & EdTech leaders…” Additionally, Dan delivers educational technology bootcamps for Google G Suite certifications along with customized Microsoft 365 training and cyber security awareness seminars.
Dan is also a Certified Public Accountant and also holds numerous other industry certifications, including Microsoft Certified Professional, Google Certified Administrator, A+, Network+, and Cisco Certified Design Associate certification.
Dan works closely with all i-Tech clients and partners. His “high-touch” approach allows him to stay very involved and available for our clients and partners to offer help and guidance as needed.
Vice President of Software and Consulting
Bob Franks is the Vice President of Software and Consulting at i-Tech Support, Inc. with over thirty-five years of experience in the areas of accounting, consulting, enterprise software, business systems planning, custom application development, system implementations and project management. Bob thrives on helping businesses leverage software to optimize operations and lower costs.
Born in Jersey City, NJ, Bob relocated to Florida in 1989 with Johnson & Johnson as Plant Controller. He later joined Ross Systems as an ERP Implementation Consultant where he leveraged his accounting experience and started his software consulting career. Over the past 20 years, Bob has held many different roles within the enterprise software industry including VP of Cloud Global Operations, VP of Software Consulting, Director of Business Development, Manager of Education and OEM Partner Management.
Bob graduated from Drew University in Madison, NJ with a bachelor’s degree in Economics and later earned an MBA in Accounting from Rutgers Graduate School of Management.
Beyond business systems, Bob also enjoys a number of activities including saltwater fishing, boating, and spending time with his wife, Cheryl, and their two grown children, Lauren and Kara.
Director of Technical Services
Kurt Bauer is the Director of Technical Services at i-Tech Support, Inc. Kurt has over 20 years of technical experience designing, implementing and supporting enterprise software and business systems in a variety of industries, including finance, retail, service and technology. For the past eleven years Kurt has been instrumental in helping organizations grow their business by implementing ERP software solutions. He currently holds ERP consulting certifications in both Acumatica and Sage ERP X3.
Born and raised in Ohio, Kurt attended Miami University in Oxford, OH, earning a Bachelor of Business Administration with focuses in Management Information Systems and Computer Information Systems. After graduating, he expanded his business knowledge and expertise by working with small technology startups and large corporations. Kurt also has experience as a small business owner, after running his own business for several years. Kurt’s diverse background of experience and business ownership has accredited him with a unique ability to match the unique needs of an organization to a strategic software solution. This unique ability is instrumental to his daily consulting and support services.
Director of Consulting Services
Frank is the Director of Consulting Services at i-Tech Support, Inc. Frank has over 20 years of experience evaluating and implementing business processes at organizations of varying sizes serving multiple industries. Frank is also a Certified Public Accountant and brings a strong technical financial background to organizations looking to optimize the flow and reporting of data.
Born in Amityville, NY, Frank obtained his Bachelor of Arts from Binghamton University and Master of Science in Accounting from Pace University in New York City. He has served in several roles over the course of his career including 10 years in Big 4 Accounting in both external audit and advisory services consulting. He also served in various financial leadership roles including the Director of Financial Governance for a global software company based in Silicon Valley, CA. Prior to relocating to Florida in the summer of 2016, Frank worked for a large healthcare organization headquartered in the San Francisco Bay Area where he was the Director of Internal Controls and Exchange Accounting.
… of combined industry experience in technology solutions.
… Google reviews from the clients we’ve helped out in the past.
…across a wide array of industries that we’ve helped out.
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