When to Customize ERP Software?

by Michael Augello, CEO, i-Tech Support, Inc

Customizing your organization’s ERP software can be a daunting undertaking. The sheer time and resources involved are enough to deter most business owners from taking this step. The ability to customize ERP software is increasing in demand as organizations develop unique processes and special needs. For most, an “out-of-the-box” solution only meets some needs. Customization offers a way to make their ERP software genuinely match their organization’s needs.

ERP software solutions, such asAcumatica Cloud ERP Software, offers the best of both worlds, the ability to deploy quickly and intuitively for the organization “out-of-the-box,” and the ability to customize the software to meet specific business process needs.

Is your ERP software meeting your needs?

Most popular ERP Software packages do an adequate job of meeting a high percentage of their user requirements out of the box. Many software features are configurable which allows for setup choices and some built-in customizing. These configurable options may include screen design tools, dashboards, report-writers, enhanced security, and other built-in settings that direct the software to adapt to the specific business requirements.

If an ERP Software solution can meet 85-90% of a client’s requirements out of the box, it is considered a good fit. Sometimes this is sufficient for an organization as they can use other software tools to supplement requirements. In other cases, a client may wish to modify the ERP Software to provide the additional functionality needed. The ability to customize ERP software provides the extra 10-15% of the functionality needed to provide clients with a complete solution.

Should you customize ERP software?

The answer to this question depends upon several key factors:

• Have you determined that there is no software out there that is a better fit for your business which would not require customization?
• Will the customization enables you to serve your customers, employees or other business partners better?
• Will the customization provide enhanced revenue producing opportunities?
• Will the customization provide significant cost savings or efficiency improvements?
• Will your ERP Software accommodate software customizations and still provide for regular and timely version upgrades without additional expensive programming costs?

If the answer to one or more of the above questions is YES, then customizing your ERP software is a must.

Customize ERP Software with the help of a partner

Full-service Acumatica ERP Software providers like i-Tech Support have certified development team members that can provide these customizations very cost-effectively. The majority of our clients have at least some minor customizations which have provided them with significant efficiency gains and cost savings. The development toolset (APIs, Report Designer, UI components, and Business Logic) provided by Acumatica Cloud ERP Software allows for most customizations to be performed rapidly and with little to no impact on software version upgrades.

For more information on Acumatica Cloud ERP Software, contact i-Tech Support, Inc. 

Michael Augello, 

CEO, i-Tech Support, Inc 

407-265-2000 

mike.augello@i-techsupport.com