Why Invest in Cisco Technology For Your Business,
Part 2: Product Longevity
by Daniel Stockman, i-Tech Support, Inc
When it comes to technology, one of the most important things is product longevity. What is product longevity and why is it important? The longevity of the materials used to manufacture the technological products significantly influence the latter’s resource consumption rates. In simple terms, a technological product will have a shorter lifecycle if it’s manufactured using low grade or inferior materials.
Consider the Product Lifecycle?
When someone says product longevity, they’re generally referring to the longevity of the product life cycle. The expected life of a product from when it launched till the time it isn’t available anymore, is in sum referred to as the product lifecycle. At times, the lifecycle of a product is less than a few months. However, there are also cases where the longevity of product life cycle is several years.
To ensure the longevity of their products, tech companies are on a constant look out for sustainable solutions. It is important to understand that accurately predicting the longevity of a product is not possible even though some companies have the capability to be able to control how long certain stages of the lifecycle last. For this reason, understanding how to effectively communicate and market during each stage of the lifecycle is essential.
The lifecycle of a technological product comes to an end for many different reasons including:
- Products maturing over time and replaced by more advanced technology
- Technology development and innovation driving product changes
- Market demands
The aforementioned reasons are an inherent fragment of the product lifecycle. Realizing this, Cisco has drafted an end-of-life policy that helps customers to better manage the end of a product’s lifecycle and understand how the company can help them to move to replacement technology and platforms of Cisco.
The following are a few excerpts from Cisco’s End of Life Policy:
A 6 Months’ Notice
Part of Cisco’s End of Life Policy is a rule that says that Cisco will give a six months’ notice to relevant customers about the final day when they can order the affected product. Cisco will give the notice here. As the notice page exhibits important information related its end-of-life program, Cisco encourages customers to visit the page regularly. To get notifications, customers can sign up here.
24/7 Access to Cisco’s Technical Assistance Center (TAC)
One of the best things about investing in Cisco technology for your business is the 24/7 technical assistance. You can get technical assistance from Cisco for three years from the last date of sale for application software issues and for five years from the last date of sale for operating system and hardware issues.
Availability of Hardware Replacement Parts or Spares
From the last date of sale, Cisco will ensure the availability of a product’s hardware replacement parts or spares for a period of five years.
If you desire product longevity then investing in Cisco technology makes a lot of sense. The aforementioned things are some of the reasons investing in Cisco technology is a sensible thing to do.
Learn more about Cisco technology, contact the technology experts at i-Tech Support, Inc. Call Toll Free 888-298-9696
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