i-Tech Support
  • About Us
  • IT Services
    • Managed Services
    • Professional Services
    • IT Consulting
    • Outsourced IT
    • Technology Assessment
    • Security & Compliance
      • Network Security Consulting & Auditing
      • Cybersecurity
      • CMMC Compliance
      • PCI Compliance Support & Consulting
    • Wireless Network Site Survey & Heat Mapping
    • Cloud Services
    • Cloud Computing
    • Data Center Hosting
    • Backup & Disaster Recovery
    • Microsoft Office 365
    • Wireless Network Support
    • Network Monitoring
    • Vendor Management
    • VoIP
  • Educational Technology
    • Educational Technology Services Overview
    • Professional Development
    • Instructional Coaching
    • Google for Education Certified Trainers
    • Partnership Plan
    • Orlando Learning Summit
  • Acumatica Cloud ERP
    • Acumatica Overview
    • Built For Your Business
    • Professional Services
    • Acumatica Case Study
  • Resources
    • Awards
    • Blogs
    • News & Events
  • Testimonials
  • Contact Us
  • Menu Menu

Need more technology support?

September 9, 2015/0 Comments/in Featured, IT Blog /by i-Tech Support

Does Your Organization Need More Technology Support?

 

 

 

Does your organization need more technology support?

by i-Tech Support

 

 

 

 


 

Technology in business today requires several personnel to perform multiple roles. These include daily routine maintenance of the network and equipment, performing upgrades to hardware and software and ensuring continued network security. Each of these roles is vital to keeping businesses at peak performance and profitable. If your organization is experiencing ongoing technology issues, it may be time to consider supplementing your team with outsourced managed service support.

 

Outsourcing technology support is a growing trend in business today, both for organizations with IT personnel and those without. Business are looking for better ways to be faster, more efficient and secure. Simultaneously, technology personnel are becoming more focused on specific areas of technology. Managed IT Service providers like i-Tech Support answer a pressing need, both for business owners and technology personnel – the need to get more done quickly and effectively so the organization can be more profitable.

 

The hybrid approach to technology support

Business around the world are using hybrids of in-house technology personnel and managed service providers to handle the daily technology tasks required to be efficient, profitable and secure. While it may seem counterproductive to have technology staff and a managed IT company supporting the technology needs of an organization, it actually isn’t.

 

Organizations with inhouse IT staff typically use managed IT companies to supplement specific areas of need for the company while their IT personal oversee the execution of these duties, or focus on different areas themselves. The managed IT company may also assist in a number of ways, including handling daily support, performing special projects such as upgrades, assisting with cloud migration, building a cybersecurity strategy, or handling after-hours maintenance. This leaves inhouse personnel with the freedom to focus on specific areas of technology which require their dedicated attention and expertise. This strategic approach results in increased productivity, both for internal staff and for the organization.

 

6 ways managed service providers are helping organizations

If you are thinking about supplementing your technology team, here are six advantages managed IT providers give businesses and IT staff, so they can perform their daily functions more efficiently:

  1. Less Downtime: Organizations that work with a managed IT provider typically experience less network downtime and less persistent network issues. Managed services providers work with the team to take a proactive approach to network maintenance, keeping the organization informed about the sources of potential issues, taking remedial action and addressing security and routine maintenance promptly.
  2. Objective Advice: Managed service providers work closely with multiple areas of technology and multiple brands to stay informed on current technology and trends. They typically are qualified deliver a more objective approach to technology support based on an organizations’ specific needs. They can also provide more options to organizations on ways to optimize tasks and improve performance by leveraging new innovations, different architectures and the best solutions from various brands.
  3. Shared Responsibility: Because responsibilities are being shared between the managed service provider and IT staff, technology professionals can focus on the areas of IT they specialize in and can grow both their skill set and the organization a s a whole. This helps departments accomplish more of the necessary daily tasks with ease, helps reduce employee turnover and balances workloads to create to a healthier work environment.
  4. Supplemental Support: Having additional support through a managed services provider helps projects get done faster and helps organizations stay up to date with necessary upgrades and maintenance. Also, having helpdesk support available gives additional support to organizations when IT personnel is unavailable after-hours, on weekends and holidays.
  5. Increased Productivity: When team members focus on their dedicated areas of technology and business, the company itself becomes more productive. Sharing roles spreads employees thin and often leads to costly mistake and oversights. Both these can ultimately affect productivity and the bottom line.
  6. Reduced Cyberattacks: Cybersecurity is a specialized area of technology support that is constantly changing. New viruses continue to surface and hackers are getting more creative about finding vulnerabilities and penetrating networks. Cybersecurity is an area of technology that requires special dedicated focus, which is easily handled by a managed IT provider. Most managed service providers today offer a proactive cybersecurity plan to protect their clients network and confidential data as part of their service plan, ultimately increasing cybersecurity within the organization.

 

 Related articles: 10 Things you may not know about managed service providers


 

managed it service and it support

Do you have a question about managed IT services or support for your business?

i-Tech offers Managed IT and Cybersecurity Services for business in Florida

i-Tech Support is a Total Technology Support firm dedicated to Managed IT Services, Advanced Technology, Cloud Services and Information Security Business Services.

Call i-Tech Support:  407-265-2000  

info@i-techsupport.com

 

 

Tags: managed It, technology support
Share this entry
  • Share on Facebook
  • Share on Twitter
  • Share on WhatsApp
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Tumblr
  • Share on Vk
  • Share on Reddit
  • Share by Mail
/wp-content/uploads/2019/06/blue-logo.svg 0 0 i-Tech Support /wp-content/uploads/2019/06/blue-logo.svg i-Tech Support2015-09-09 11:55:392019-08-07 17:24:58Need more technology support?
You might also like
6 Ways To Save on IT Expenses
Are you paying too much for Telecom Service?
How to Increase Network Speed
What is Hybrid IT Support?
What is Managed Cybersecurity?
Why IT pros need MSPs
What is Enterprise Resource Planning Software
Does your business need ERP Software
0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

X

Contact Us

Questions about technology? You’ve come to the right place.

  • This field is for validation purposes and should be left unchanged.

Group 785

Email

info@i-techsupport.com

Call

(888) 298-9696 / (407) 265-2000

Office

2711 Rew Circle, Ocoee, FL 34761 GET DIRECTIONS
Serving all of Central FL, including Tampa and Orlando
Launch Screenconnect

Recent Posts

  • Acumatica Year-End Checklist
  • i-Tech Support named 2022 Fast 50 Company, “Ultimate Newcomer” to the Golden 100 by Orlando Business Journal
  • Microsoft is Disabling Basic Authentication and Requiring Use of Modern Authentication under OAuth 2.0 starting October 1, 2022*
  • i-Tech Support, The First Academy present Orlando Learning Summit in 2022
  • Emergency Connectivity Funds (ECF) are Available to Florida Schools Now. Make Sure Your Students Benefit.

Email

info@i-Techsupport.com

Call

Toll Free:

(888) 298-9696

Orlando:

(407) 265-2000

Miami:

(786) 706-0544

Office

2711 Rew Circle
Ocoee, FL 34761

Serving all of Central and South FL, including Tampa, Orlando and Miami

Newsletter Sign Up

Sign up to receive more information and exciting news every month!

  • We respect your privacy. We'll NEVER sell, rent or share your email address.
  • This field is for validation purposes and should be left unchanged.

Recent Resources

  • i-Tech Support named 2022 Fast 50 Company, “Ultimate Newcomer” to the Golden 100 by Orlando Business Journal

    Why this is a milestone for i-Tech.Read More »
  • Microsoft is Disabling Basic Authentication and Requiring Use of Modern Authentication under OAuth 2.0 starting October 1, 2022*

    This may impact apps.Read More »
© 2022 i-Tech Support All rights reserved. Sitemap
Is your accounting software not keeping up with your business needs? 10 things you may not know about Managed Service Providers
Scroll to top